Terms & Conditions

Wow Andaman additional terms & conditions


  • In order to reserve Similan national park entrance tickets, full names, date of birth, nationality and passport/Thai ID numbers are required before a booking can be confirmed.
  • All bookings are subject to availability.
  • All bookings must be made no later than 15:30 the day before departure.
  • All cancelations must be made a minimum of 24 hours in advance of the departure date.
  • Any cancelation made less than 24 hours in advance of the departure date will be subject to a 50% cancelation fee.
  • Cancelations made after 17:30 the day before departure will be classed as ‘No Show’ and charged in full.
  • If a customer wishes to change or postpone a booking, all changes must be made no later than 24 hours before the scheduled departure. Any changes made after this time will be subject to an amendment fees as follows;
    • National Park Fee – 500 Baht per person (or as stipulated by the National Park Department)
    • Transfer costs – 300 Baht per person
    • Food costs – 700 Baht per person
    • Change of hotel – 300 Baht per person
  • Amendment fees are non-refundable.
  • Once a booking has been confirmed National Park Entrance Fees are non-refundable.
  • Insurance covers people aged between 4-70 years old only.
  • Pregnant women are not covered by insurance and are not permitted to partake in speedboat excursions.
  • Anyone suffering from back trouble, neck trouble, heart problems, breathing difficulties or any other serious medical complaints are not covered by insurance and are not permitted to join speedboat excursions.
  • Wow Andaman Co., Ltd. reserves the right to cancel or change a trip at any time due to sea or weather conditions. In which event Wow Andaman cannot be held responsible for any personal costs caused.

**Customers are required to carry a copy of their passport or Thai ID card while visiting the Similan and Surin national parks.